Our Services

What we offer

CCaaS

  • IVR

  • Analytics

  • Performance Management

  • Dashboards

Dialer

  • Outbound Dialer

  • Preview

  • Predictive Dialer

  • Call Recording

Workforce Management

Quality Management

CRM Integrations

UCAAS Integrations

PCI Handling

HIPPA Handling

Networks

SD Wan

  • Auto failover

  • Bonding

  • Intelligent Routing

  • VNF- Virtual Network

  • Firewall

  • Application Aware

Connectivity

  • Broadband

  • Dedicated fiber

  • Coax

  • WISP- Microwave

  • 3G, 4G, 5G internet

  • Satellite Internet

  • Circuit Aggregation

Managed WIFI

  • Internal Network

    Guest Network

Security

  • Firewall - prem/web

  • Endpoint Security

    Network Security Assessment

Remediation

  • Circuit Monitoring

  • Trouble Ticket Creation

IOT

Sensors

  • Temperature Pressure

  • Soil Moisture Content

  • Video

  • Panic Buttons

  • Preventative Maintenance

  • Bin/Tank Monitoring

  • Occupancy

Fleet & Asset Tracking

  • Cold Chain Monitoring

  • AI for Driver Behavior

  • Cargo Monitoring

  • Supply Chain Management

  • Indoor Tracking

Reporting

  • Geo-Fence

  • Detailed Use

  • Velocity-Acceleration

  • Compliance

UCaaS

  • Voice

  • Text- SMS

  • Video

  • Web Conferencing

  • Collaboration _Slack, Glip, Teams, etc.

  • CRM Integration

  • Accounting Integration

  • IVR

  • Call Recording

  • AI - Sentiment

Security

Identify

  • Virtual CISO

  • Cyber Consulting

  • Vulnerability Assess

  • Penetration Test

  • Compliance

  • Phishing Simulation

  • Awareness Training

Protect

  • Managed Firewall

  • Web Security

  • Email Security

  • Endpoint Protection

  • Managed Cloud FW

  • Data Protection

  • Zero-Trust Framework

  • Remote User VPN

  • Patch Management

Detect

  • Log Mgmt- SEIM

  • AI Machine Learning

  • Intrusion Detection

  • SOC as a Service

Respond

  • Incident Response

  • Containment-Eradication-Restore

Misc

Mobility

  • Hand Sets

  • ipads

  • devices

Mobile Network

  • Detailed Reporting

  • Device Use Management

  • Application Filtering

  • CyberReef Solutions

Expense Management

  • Wireline

  • Mobility

Physical Security

  • Video Surveillance

  • Access cards

Answering Services

  • Ruby Receptionist

Integrated Services

  • Integrated (SIP Handoff)

  • Integrated (PRI Handoff)

  • Integrated (Analog Handoff)

Cloud

Connectivity

  • Public Cloud

  • Onramps

  • Direct Connects

  • Express Routes

Computing

  • Private Cloud

  • Public Cloud

  • Bare Metal

  • Colocation

  • Orchestration

IAAS

Storage

  • Cloud File Storage

  • Colocation

  • Managed Backup

  • Disaster Recovery

Managed Services

  • Managed O365

  • IT Support

  • Desktop as a Service

  • Cloud Migration

  • Professional Services

SAAS Management

  • Microsoft Office

  • SAP

The Results

“If there is ever an issue day or night, weekday or weekend Christine is there to help.”

— Jordan Biel 

Territory Manager for Another Broken Egg